Returns & Refund Policy

Thank you for shopping at VoltEdge. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

1. RETURN WINDOW
We accept returns within 30 days from the date of delivery. If 30 days have gone by since your item was delivered, unfortunately, we cannot offer you a refund or exchange.

2. RETURN CONDITIONS
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging with all accessories and cables included.
- Accompanied by a receipt or proof of purchase.

3. RETURN PROCESS
To initiate a return, please contact us at contact@voltedgehub.com with your order number and a brief explanation of the reason for the return. Please do not send your purchase back to the manufacturer. We will provide you with the correct return shipping address.

4. DEFECTIVE OR DAMAGED ITEMS
If your MagSafe power bank or charger is defective or damaged upon arrival, please contact us immediately with photos or a video of the issue. For defective items, we will provide a free replacement or a full refund, and we will cover the return shipping costs.

5. CHANGE OF MIND RETURNS
If you wish to return an item due to a change of mind, you will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.

6. REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

7. CONTACT US
If you have any questions on how to return your item to us, contact us at:
Email: contact@voltedgehub.com